Training

Technical Features and Advantages
Training can be divided into three main categories:

1. Business skills training
2. End user training in products such as Microsoft Office
3. Technical training geared for back office technical staff

Typical course areas of study for each of the main training categories are:

Business skills training:

• Communication
• Presentation
• Financial skills
• Professional development

End User Training:

• Basic computer skills
• Mobile device training
• Basic office suite applications training (Beginner, Intermediate, Advanced)
• Other industry tailored business application training

Technical Training:

• Hardware training: Servers, Switches, Networking, Firewalls, Printers
• Microsoft: (MCSE), SQL, Exchange, Server OS,
• Novell
• Unix
• Linux
• AS/400

Computer training comes in many forms, the main types are: Instructor led, Computer based, online, and books or manuals.

1. Training manuals or books: Traditional source of learning

2. Instructor led training: Training lead by subject matter experts which can be delivered as executive training, individual training, group training

• Highly Customizable
• Quick feedback
• Personal attention
• High Quality Learning

• Highly customized: With computer-based training, you can teach learners exactly what they need to know at the moment of need. That means when you hire new employees, they can quickly get up to speed without having to wait for the next training class to be held. Existing employees can refresh their skills at any time. In addition, you don't have to shut production lines down just to conduct the training. You can schedule learners for 30 to 60 minute training sessions at the beginning or end of the day or during machine downtime.



• Learning retention: Learners who control the pace and direction of their training retain more of what was taught. This type of control can only be achieved through computer-based training. It is impossible to provide that level of customization in traditional classroom training.
  
  
• Cost effective solution: With CBT (computer-based training) programs, you purchase the program once and that enables you to provide training to all employees at your site for an unlimited period of time. That means your cost per person goes down with each additional learner.
  


• High quality: Training courses are developed by experienced quality, engineering, and training professionals. Not only is the content impeccable, but the training has been designed to assure an effective and efficient learning experience.
  


• Consistency: No matter how many people go through the training, each will receive the same consistent, technically correct message.
  


• Reduced training time: Studies show computer-based training reduces training time by 40% to 60% over traditional classroom training. Reduced training time means less time away from the job and lower training costs.
  


• Documentation: Learner's progress can be tracked including results on tests and time spent going through the training. Training activity is tracked to support ISO, QS, and other documentation requirements.

4. Online training: Live or packaged training over the internet or data network.

• Cost effective solution: Interactive online courses are generally only 25-40% of the cost of the same classroom course. Highly motivated students that don't need a great deal of interaction can find courses for as little as 2 to 3% or less of the cost of classroom based counterparts.


• High quality: Resource Engineering training courses are developed by experienced quality, engineering, and training professionals. Not only is the content impeccable, but the training has been designed to assure an effective and efficient learning experience.

Effectiveness and cost benefit analysis are two ways to determine the best training source for your employees. The matrix below outlines these below: